Note: This is an archived page from the late Rob Kling's Home Page.We apologize, but not all the links are working.
Click here to go to the new Rob Kling Center for Social Informatics home page.

Professor of Information Systems and Information Science (SLIS)
Adjunct Professor of Computer Science
Indiana University at Bloomington

A more extensive list of my publications (May 2002) 

          BOOKS 

Computerization and Controversy: Value Conflicts and Social Choices (2nd Edition) Rob Kling (Ed.), Academic Press,: San Diego, 1996.  ( Includes selected FULL TEXT sections from the 2nd Edition.)

Computerization and Controversy: Value Conflicts and Social Choices
Charles Dunlop and Rob Kling (eds.), Academic Press, 1991. 

Computers and Politics: High Technology in American Local Governments
James N. Danziger, William H. Dutton, Rob Kling and Kenneth L. Kraemer, 
Columbia University Press, 1982. 

Teaching Social Issues of Computing: Challenges, Ideas, and Resources
by Tom Jewett and Rob Kling, Academic Press : San Diego, 1996. 
This book can be used as a teaching guide to accompany Computerization and Controversy; but it can also be used with other sources. It is a basic guide to teaching courses about social issues in computing. The full text is available online.

Postsuburban California: The Transformation of Postwar Orange County, California  Rob Kling, Spencer Olin, and Mark Poster (eds.) University of California Press. 1991 and 1995.

• The Emergence of Postsuburbia" -- lead essay for the 1991 edition 
• "Beyond the Edge: The Dynamism of Postsuburban Regions" -- Lead essay for 2nd edition.

 

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Learning from Organizational and Social Informatics: Information and Communication Technologies in Human Contexts by Rob Kling, Holly Craword, Howard Rosenbaum, Steve Sawyer and Suzanne Weisenband (August, 2000)

This is a report from an NSF-sponsored workshop.


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ARTICLES and BOOK CHAPTERS

Work and Organization

• "More Information, Better Jobs?: Occupational Stratification and Labor Market Segmentation in the United States' Information Labor Force."The Information Society 7(2) (1990):77-107.
• (Web models) -- Behind the Terminal: The Critical Role of Computing Infrastructure In Effective Information Systems' Development and Use, Chapter 10 (pp: 153-201), in Challenges and Strategies for Research in Systems Development, William Cotterman and James Senn (Eds.), New York, John Wiley, 1992. 
• Computerization and Social Transformations. Summer 1991. Science Technology and Human Values, 16(3):342-367. 
• "The Institutional Character of Computerized Information Systems" 1988. Office: Technology and People, 5(1):7-28. 
• Institutional Processes in the Diffusion, Use and Impacts of Information Technology pp. 347-356 in : Russell Belk, Nikhilesh Dohlakia, and Alladi Venkatesh (eds). (1996). Consumption and Marketing: Macro Dimensions. South-Western Publishing Co. 
• Learning in Context: Extensively Computerized Work Groups as Communities-of-Practice 1995. Accounting, Management and Information Technology, 5(3/4):185-202. 
• "Multivalent Social Relationships in Computer Supported Workplaces" in Sara Kiesler (Ed.) Research Milestones on the Information Highway. Hillsdale, NJ: Lawrence Erlbaum (1996). 
• "The Social Design of Worklife With Computers and Networks: An Open Natural Systems Perspective" Rob Kling and Tom Jewett. in Advances in Computers, vol 39. (Marshall Yovits, Ed) Orlando, Fl:Academic Press, 1994. (pp 239-293) 
• Technology, Ideology and Social Transformation: The Case of Computerization and Work Organization. This paper presents a theoretical framework for understanding how computerization influences the transformation of work organization. By Rob Kling and Mary Zmuidzinas.  Revue' International de Sociologie #2-3(1994):28-56.
• "Transforming Coordination: The Promise and Problems of Information Technology in Coordination" to appear in Tom Malone, Gary Olson, and John B. Smith (Eds.) Coordination Theory and Collaboration Technology. Mahwah, NJ: Lawrence Erlbaum (in press).

 

 
 
 
 

Electronic Publishing, Digital Libraries, and Professional Communication

• Not Just a Matter of Time: Field Differences in the Shaping of Electronic Media in Supporting Scientific Communication by Kling, Rob and McKim, Geoffrey. Journal of the American Society for Information Science 51(14)(2000). 
• From Retrieval to Communication: The Development, Use and Consequences of Digital Documentary Systems. Rob Kling & Holly Crawford : Journal of the American Society for Information Science. 50(12)(October 1999): 1121-1122. 
• Scholarly Communication and the Continuum of Electronic Publishing by Kling, Rob and McKim, Geoffrey. Journal of the American Society for Information Science 50(9): 890-906. 1999.
• "The Shaping of Electronic Media in Supporting Scientific Communication:  The Contribution of Social Informatics" by Rob Kling and Geoffrey McKim.  A paper presented at the "European Science and Technology Forum: Electronic Communication and Research in Europe" Darmstadt/Seeheim, 15 to 17 April 1998. 
• "Analyzing Visions of Electronic Publishing and Digital Libraries" by Rob Kling and Roberta Lamb in Scholarly Publishing: The Electronic Frontier. Gregory B. Newby and Robin M. Peek (Eds.) Cambridge MA: The MIT Press. (1996). 
• "Being Read in Cyberspace: Boutique and Mass Media Markets, Intermediation, and the Costs of On-Line Services" (based on "Boutique and Mass Media Markets, Intermediation, and the Costs of On-Line Services" TheCommunication Review
• Digital Library Design for Organizational Usability (with Margaret Elliot) Journal of the American Society for Information Science 48(9) (Sept 1997):1023-1035
• "Digital Shift or Digital Drift?: Dilemmas of Managing Digital Library Resources in North American Universities" by Rob Kling and Lisa Covi   Proceedings of the 1995 AIS Americas' Conference. (Pittsburgh, PA; August).
• Electronic Journals and Legitimate Media in the Systems of Scholarly Communication by Rob Kling and Lisa Covi, 1995. The Information Society, 11(4):261-271. 

Networking, Society, and Information Policy
 

Kling, Rob, & Spector, Lisa B. Rewards for Scholarly Communication. In Digital Scholarship in the Tenure, Promotion, and Review Process, edited by Deborah Lines Anderson, 78-103. New York: M.E. Sharpe, 2003.
(added posthumously)

Computerization Movements: The Rise of the Internet and Distant Forms of Work (2001) by Suzanne Iacono and Rob Kling. In Joanne Yates, John Van Maanen (eds.).  Information technology and organizational transformation : history, rhetoric, and practice(pp. 93-136). Thousand Oaks, Calif. : Sage Publications, c2001 

 

IT and Organizational Change in Digital Economies: A Socio-Technical Approach (2000) Kling, Rob & Roberta Lamb. 2000. "IT and Organizational Change in Digital Economies: A Socio-Technical Approach" Understanding the Digital Economy -- Data, Tools and Research.  Brian Kahin and Erik Brynjolfsson (eds). The MIT Press.

 

Assessing Anonymous Communication on the Internet: Policy Deliberations. 

by Rob Kling, Ya-Ching Lee, Al Teich and Mark S. Frankel The Information Society 15(2) (1999) 

Anonymous Communication Policies for the Internet: Results and Recommendations of the AAAS Conference. by Al Teich, Mark S. Frankel, Rob Kling and Ya-Ching Lee The Information Society 15(2) (1999) 

Technological and Social Access on Computing, Information and Communication Technologies  (1998) by Rob Kling. A White Paper for the Presidential Advisory Committee on High-Performance Computing and Communications, Information Technology, and the Next Generation Internet  [A version was published in The Information Society 15(1)]

• Bits of Cities: Utopian Visions and Social Power in Placed-Based and Electronic Communities

Based upon Bits of Cities: How Utopian Visions Structure Social Power in Physical Space and Cyberspace by Rob Kling & Roberta Lamb, in Urban Powers and Utopias in the World, Emmanuel Eveno (Ed). Presses Universitaires du Mirail, in the series "Villes et territoires" (Towns & Territories). 
• Computerization Movements and the Mobilization of Support for Computerization by Rob Kling and Suzanne Iacono. in Leigh Starr (Ed.)Ecologies of Knowledge SUNY Press. 1994. 
• Fair Information Practices with Computer Supported Cooperative Work by Rob Kling. Computer-Mediated Communication Magazine 1:2 (June 1, 1994) p.5 
• How the Marriage of Management and Computing Intensifies the Struggle for Personal Privacy

by Rob Kling  and Johnathan P. Allen (1996). In New Technology, Surveillance and Social Control David Lyon and Elia Zureik (Eds). University of Minnesota Press. 1996
- Discusses information capitalist practices being tied to key policy debates about computeriation and privacy, with examples of commercial uses of surveillance technology that illustrates the ramifications of information capitalism for changes in public surveillance. 
• Reading 'All About" Computerization: How Genre Conventions Shape Social Analyses 1994. The Information Society, 10(3):147-172. 
• Synergies and Competition Between Life in Cyberspace and Face-to-Face Communities In Social Science Computer Review 1996 Spring, V14 N1:50-54.

 

On May 22, 1998 I participated in a discussion on National Public Radio's Talk of the Nation: Science Friday. The program was titled High-tech Breakdown and we discussed the vulnerability of the information infrastructure in light of the problems with the Galaxy IV satellite the previous week. If you are interested, you can read the transcript or listen to the audio.

 
Organizational and Social Informatics
• Book Review: The Internet Galaxy: Reflections on the Internet, Busienss, and Society by Manuel Castells Published in Academe (July/August 2002): 66-68
• Critical Professional Discourses About Information and Communications Technologies and Social Life in the U.S. (2002)  appears in CSI working paper
• Social Informatics (2001). Encyclopedia of LIS
• "Content and Pedagogy in Teaching About the Social Aspects of Computerization" 

Based on a Keynote Talk  for an International Conference -- "The Impact of Information Technology: From Practice to Curriculum" Sponsored by IFIP - International Federation for Information Processing TC-3 Education (WG 3.2) and TC-9 Relationship Between Computers and Society (WG 9.5) Israel, March 18-21, 1996
"Organizational Analysis in Computer Science". 1993. The Information Society, 9(2):71-87.[PDF]
Human Centered Systems in the Perspective of Organizational and Social Informatics.  1998.  Computers and Society, 28(1):22-29.  (with Leigh Star) 
• What is Social Informatics and Why Does it Matter?   D-Lib Magazine.  January 1999. 

[ Abstract ] [ Full Text ] [PDF]
•  Learning about Information Technologies and Social Change: The Contribution of Social Informatics.  (2000) The Information Society, 16(3).