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Note: This is an archived page from the late Rob Kling's Home Page.
Click here to go to the new Rob Kling Center for Social Informatics home page.

Professor of Information Systems and Information Science (SLIS)
Adjunct Professor of Computer Science
Indiana University at Bloomington

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Scholarly Projects and Interests

My scholarly interests focus upon Social Informatics; Organizational Informatics; Information Systems; Information Technology and Social Change.

My research focuses upon the social consequences of computerization and the social choices that are available to people. I have studied these issues in and around organizations that have invested in various information systems, desktop computing, computerized manufacturing environments, digital libraries, instructional computing, etc. I believe that we have to understand information technologies in terms of their associated social structures and politics, and in meaningful social contexts -- not just as "information tools."

My work on web models has helped characterize the kinds of "hidden" commitments and resources required to make computerization "work well" routinely. This research also sheds light on the values which organizational members derive from different forms of computing. One recent study examined the actual usability of digital libraries, and their associated costs for scholars, students, and universities.

I have been developing an approach to understanding information systems as forms of organization, rather than as simple collections of equipment, data flows, and procedures. This approach treats the resources which support the use of computing as a central part of the "technology in use." These support arrangements can improve or undermine the value of computerized technologies for men and women who use them, and also complicate the management of computing milieus.

Currently, I'm focusing on electronic publishing and people's use of digital libraries as a set of applications and social spaces for understanding IT and social change, and the possibilities of new technologies facilitating the restructuring of social life.

I am also interested in the extent to which computerization actually changes social behavior or whether computerization serves as an occasion for changing social behavior by other means. If the second view is valid, our talk about computers is as important, or even more important, than "what computers do." (For example,  today   it may be more important to be able to tell your family and friends that you have a home page than precisely what materials and pointers that home page includes!)


Journal

Click here for a description of The Information Society, (a lively quarterly international journal), its very active editorial board, instructions for authors, tables of contents, sample copies, etc. I serve as Editor-in-Chief.



Research Projects

Scholarly Communication and Information Technology 2 (SCIT-2), a project on the role of electronic publishing in scholarly communication (Funded by the National Science Foundation).   Some key questions that this project examines include:

  • How can diverse scholarly communities enhance communication effectively and sustainably using new communications technologies?
  • What are the costs and complexities associated with developing and maintaining a forum for scientific communication?
  • What kinds of architectures of communications forums are most sustainable in different scientific communities? Does "one size fit all" or will different scholarly communities adopt different communications forum architectures?
The Internet Learning Forum: Fostering and Sustaining Knowledge Networking To Support A Community Of Science And Mathematics Teachers
This project involves the design and evaluation of the salient features of an electronic knowledge network, the Internet Learning Forum (ILF), to support a virtual community of in-service and pre-service mathematics and science teachers sharing, improving, and creating inquiry based pedagogical practices. Founded in our previous research and consistent with our pedagogical commitment, we are designing the ILF around a "visiting the classroom" metaphor, with the belief that teachers need to be full participants in and owners of their virtual space. The hallmark of this environment is that teachers with a broad range of experience and expertise will come together in a virtual space to observe, discuss, and reflect upon pedagogical theory and practice anchored to actual teaching vignettes. Our focus is to provide a means for teachers to improve their practice while situated in the real world of their current or future classroom.  Visit the e-ILF! (Funded by the National Science Foundation).
Recent Report 

Learning from Organizational and Social Informatics: Information and Communication Technologies in Human Contexts by Rob Kling, Holly Craword, Howard Rosenbaum, Steve Sawyer and Suzanne Weisenband.  (August, 2000) [This is a report from an NSF-sponsored workshop.]